Our team consists of several interrelated departments, each of them comprising experienced e-commerce professionals. Sourcing, e-sales and customer care experts rely on each others’ knowledge in achieving shared goals.

Our procurement team identifies new business opportunities following an in-depth research of market trends, which is conducted as a shared effort with our sales colleagues. Our savvy procurement consultants then narrow the search and create your product portfolio, locate suppliers and ensure that the procurement procedures run smoothly. Their job revolves around continual monitoring of current trends resulting in the update of sourcing strategies.

Our customer care team consists of dedicated and attentive professionals, and as such, they represent a vital link in the e-commerce process. The customer service representatives assist the customers before, during and after the purchase and greatly determine the overall customer satisfaction. They are your direct connection to the customer base, and have the ability not only to retain your customers, but to help you acquire new ones. Moreover, our customer care experts provide useful insights on the product improvement potentials, necessary for promoting your business growth.

Remade D.O.O. is your company’s partner in generating and increasing sales with the leading e-commerce retailers, such as Amazon, e-Bay, and other relevant online marketplaces and platforms. Our sales team implements various strategies and proven best practices in maintaining communication with these e-retailers, activating product listings and managing them on your behalf and to your success. This department has a practical know-how which promises successful launch and maintenance of your product listing pages. Sales managers, content and design specialists work together towards creating, improving and boosting your online presence, as well as researching the market for new additions to your item assortment. Visibility of your products derives from competitive pricing, quality photographs and relevant and accurate product information, all handled by our accomplished specialists.